A quick visual guide to vehicle preparation, mobile setup and weather-related scheduling.
Know what to expect before we arrive.
Review cancellation timing, appointment preparation, vehicle-condition notes and weather information before your scheduled service.
Cancellation & rescheduling
Please provide at least 24 hours notice for cancellations or rescheduling.
Appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee.
Appointment preparation
Interior Detailing requires no customer-supplied water or power. For Exterior and Complete Detailing, please provide access to water. VB Detailing brings its own power, equipment and products.
Please remove personal belongings from the vehicle before your appointment.
Vehicle condition
Excessive pet hair, heavy staining, severe salt buildup, odour treatment and other excessive-condition work may cost extra. Any additional work and cost will be discussed with you before it is performed. Biohazards, excessive mold or excessive garbage may require a separate assessment.
Weather
Weather-related appointments may be rescheduled at no charge.